This report is part of Ovum’s annual Global Payment Insight Survey and focuses on billing organizations. It is one part of a four-part series that also looks at a global overview, retailers, and retail banks.
57% of billing organizations are increasing their investment in their payments capabilities over the next 18–24 months. The rate of increase is growing year over year and is driven in part by cloud, IoT, and ERP integration activities.
The IoT is high on the agenda for billing organizations; 49% of organizations are actively developing or would like to offer payment capabilities embedded into new devices.
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