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    <title>Ovum Recent publications (all services)</title>
    <link>http://www.ovum.com/</link>
    <description>Advising on the commercial impact of technology and market changes in telecoms, software and IT services. Ovum has offices in London, Paris, Cologne, Boston, Melbourne and Seoul.</description>
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    <copyright>© Copyright Ovum 2010</copyright>
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      <title>Decision Matrix: selecting a provider of hosted customer outreach in North Amer</title>
      <link>http://www2.ovum.com/secure/p,79463</link>
      <description>In this Decision Matrix, Ovum examines providers of hosted customer outreach serving North American enterprise markets, focusing on those providers with deployments across multiple verticals</description>
      <pubDate>Thu, 09 Sep 2010 00:00:00 GMT</pubDate>
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      <title>Australian NBN: major opportunity for GPON vendors, particularly Alcatel-Lucent</title>
      <link>http://www2.ovum.com/secure/p,79466</link>
      <description>Alcatel-Lucent announced in June that it had been selected to supply US$64 million worth of GPON and Ethernet aggregation equipment to the Australian NBN (National Broadband Network). After encountering political obstacles, the build is set to resume.</description>
      <pubDate>Thu, 09 Sep 2010 00:00:00 GMT</pubDate>
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      <title>SP switching and routing vendor profile: Cisco Systems</title>
      <link>http://www2.ovum.com/secure/p,79477</link>
      <description>Cisco, the reigning SPSR market leader, has benefited not only from finding the right place at the right time with the right technologies, but also knowing how to play the game. Cisco's market lead had been slipping but has recently made a comeback.</description>
      <pubDate>Wed, 08 Sep 2010 00:00:00 GMT</pubDate>
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      <title>Smartphone platform profile: Google Android</title>
      <link>http://www2.ovum.com/secure/p,76637</link>
      <description>This profile looks at Google's Android platform - an open-source software platform for mobile phones and other devices - from a mobile operator, handset manufacturer, and developer perspective.</description>
      <pubDate>Tue, 07 Sep 2010 00:00:00 GMT</pubDate>
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      <title>Telefonica Latin America</title>
      <link>http://www2.ovum.com/secure/p,78092</link>
      <description>Telefonica Latin America is Telefonica Group's growth engine, both in terms of subscribers and revenues. With high mobile penetration in the region, Telefonica LA has shifted focus onto mobile data services.</description>
      <pubDate>Tue, 07 Sep 2010 00:00:00 GMT</pubDate>
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      <title>India Market Trends: business software</title>
      <link>http://www2.ovum.com/secure/p,79449</link>
      <description>The Indian enterprise software industry has been a story of consistent double-digit growth, although on a low base. While the consistent high growth slowed in 2008/09, India is now back on a high growth path and the drivers remain the same.</description>
      <pubDate>Mon, 06 Sep 2010 00:00:00 GMT</pubDate>
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      <title>Unica makes for a Bigger Blue in marketing analytics</title>
      <link>http://www2.ovum.com/secure/p,79468</link>
      <description>IBM has announced its intent to acquire customer marketing management and analytics firm Unica for approximately $480 million. IBM will get its hands on mature and proven technology that helps devise highly personal marketing campaigns.</description>
      <pubDate>Mon, 06 Sep 2010 00:00:00 GMT</pubDate>
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      <title>Forecast: Enterprise Ethernet services, global</title>
      <link>http://www2.ovum.com/secure/p,62867</link>
      <description>Enterprise demand for bandwidth continues to grow. SPs are positioning Ethernet services to fulfill the growing demand for bandwidth and also to replace legacy data services. Global Ethernet services are projected to grow to $40 billion by 2014.</description>
      <pubDate>Fri, 03 Sep 2010 00:00:00 GMT</pubDate>
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      <title>Forecast spreadsheet: Enterprise Ethernet services, global</title>
      <link>http://www2.ovum.com/secure/p,63692</link>
      <description>The global Ethernet services spreadsheet provides detailed forecasts of ports and revenues segmented by region, service infrastructure, service type, and bandwidth.</description>
      <pubDate>Fri, 03 Sep 2010 00:00:00 GMT</pubDate>
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      <title>ALM and ITIL: spanning the divide with IT operations</title>
      <link>http://www2.ovum.com/secure/p,79196</link>
      <description>Once software enters production, issues often degenerate to finger-pointing between ITO and software development groups. The solution: ITO should account for their software lifecycle when implenting ITIL.</description>
      <pubDate>Wed, 01 Sep 2010 00:00:00 GMT</pubDate>
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      <title>Genpact - Company Analysis</title>
      <link>http://www2.ovum.com/secure/p,79465</link>
      <description>Genpact has risen from being the offshore captive unit of General Electric to become the largest pure-play BPO player in the world. Genpact has succeeded in winning many external customers, and now generates revenues of $1.1 billion.</description>
      <pubDate>Wed, 01 Sep 2010 00:00:00 GMT</pubDate>
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      <title>Telco KPIs: 1Q10 analysis</title>
      <link>http://www2.ovum.com/secure/p,79476</link>
      <description>Presentation, comparison, and analysis of the world's top telcos' financial and operational KPIs for 1Q10.</description>
      <pubDate>Wed, 01 Sep 2010 00:00:00 GMT</pubDate>
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      <title>Verizon Global Wholesale</title>
      <link>http://www2.ovum.com/secure/p,73146</link>
      <description>Verizon Communications integrated its domestic and international wholesale telecoms units late in 2009. Now Verizon Global Wholesale delivers consistent services to its customers around the world.</description>
      <pubDate>Tue, 31 Aug 2010 00:00:00 GMT</pubDate>
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      <title>ICT services quarterly market share: 2Q10</title>
      <link>http://www2.ovum.com/secure/p,78123</link>
      <description>ICT services revenues increased by 3.0% in 2Q10 vs. 2Q09, after growing 6.5% in 1Q10. Network infrastructure services and SITS grew by 2.2% and 2.0% respectively, while business process consulting grew by 5.1%.</description>
      <pubDate>Tue, 31 Aug 2010 00:00:00 GMT</pubDate>
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      <title>ICT services quarterly market share: 2Q10</title>
      <link>http://www2.ovum.com/secure/p,78123</link>
      <description>ICT services revenues increased by 3.0% in 2Q10 vs. 2Q09, after growing 6.5% in 1Q10. Network infrastructure services and SITS grew by 2.2% and 2.0% respectively, while business process consulting grew by 5.1%.</description>
      <pubDate>Tue, 31 Aug 2010 00:00:00 GMT</pubDate>
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      <title>Wholesale telecoms: fit for growth?</title>
      <link>http://www2.ovum.com/secure/p,79453</link>
      <description>As intermediaries experience increasing demand for their products and services, wholesale telecoms suppliers have an opportunity to grow with them.</description>
      <pubDate>Tue, 31 Aug 2010 00:00:00 GMT</pubDate>
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      <title>Global MVNO outlook: 2010-15</title>
      <link>http://www2.ovum.com/secure/p,79462</link>
      <description>Global MVNO connections are forecast to be 85.5 million in 2015 and revenues are expected to be $9.5 billion. Although new MVNO markets will open around the world, the bulk of connections and revenues will continue to come from established MVNO markets.</description>
      <pubDate>Tue, 31 Aug 2010 00:00:00 GMT</pubDate>
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      <title>Market Share: 2Q10 ON spreadsheet</title>
      <link>http://www2.ovum.com/secure/p,70469</link>
      <description>This ON (optical networking) market share spreadsheet contains quarterly revenues, market share, rolling 4-quarter market share, and market share rank for ON vendors through 2Q10 for the following regions: NA, EMEA, AP, SCA, and global.</description>
      <pubDate>Mon, 30 Aug 2010 00:00:00 GMT</pubDate>
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      <title>Market Share: 2Q10 Switching and Routing spreadsheet</title>
      <link>http://www2.ovum.com/secure/p,78212</link>
      <description>This spreadsheet contains quarterly revenues, market share, rolling 4Q market share, and rank for switching and routing vendors through 2Q10. Revenues are segmented by product and application.</description>
      <pubDate>Mon, 30 Aug 2010 00:00:00 GMT</pubDate>
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      <title>Network sharing in India: an analysis</title>
      <link>http://www2.ovum.com/secure/p,79452</link>
      <description>Originally envisaged as an idea to decrease the time taken for site rollout, the concept of network sharing is today at the top of the cost-cutting agenda of many operators as they battle declining margins.</description>
      <pubDate>Fri, 27 Aug 2010 00:00:00 GMT</pubDate>
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      <title>Reducing agent churn through unified desktop tools </title>
      <link>http://www2.ovum.com/secure/p,79461</link>
      <description>Unified agent desktop tools assist agents with navigating through numerous applications by combining information onto one view. Agents benefit from these solutions; they gain a simpler interface and improved knowledge to provide better customer service.</description>
      <pubDate>Fri, 27 Aug 2010 00:00:00 GMT</pubDate>
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      <title>Forecast Update: Service provider switching and routing</title>
      <link>http://www2.ovum.com/secure/p,71297</link>
      <description>Service provider spending on switching and routing is on the rebound and is expected to grow. By 2015, the market will grow to over $22 billion, at a CAGR of 11.8%, with edge sales increasing more than core.</description>
      <pubDate>Thu, 26 Aug 2010 00:00:00 GMT</pubDate>
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      <title>Forecast Update spreadsheet: Service provider switching and routing</title>
      <link>http://www2.ovum.com/secure/p,76192</link>
      <description>This spreadsheet contains historical and forecast revenues for service provider switching and routing equipment for 2002-15, with breakdowns by product group (core routers, edge routers, IP/Ethernet switches, and ATM/MPLS switches) and region.</description>
      <pubDate>Thu, 26 Aug 2010 00:00:00 GMT</pubDate>
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      <title>Industry Dynamics: 2010 Guide to European Healthcare for Technology Providers</title>
      <link>http://www2.ovum.com/secure/p,79429</link>
      <description>This report provides an overview of the healthcare industry in Europe and the most widely used healthcare-related IT solutions.</description>
      <pubDate>Thu, 26 Aug 2010 00:00:00 GMT</pubDate>
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      <title>Cloud computing fundamentals</title>
      <link>http://www2.ovum.com/secure/p,79447</link>
      <description>IT is a fashion industry, and cloud computing is the new black. Currently at the height of its hype, it will suffer a backlash before becoming fully mainstream and established, by which time a new phrase will have captured the imagination of IT pundits.</description>
      <pubDate>Thu, 26 Aug 2010 00:00:00 GMT</pubDate>
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      <title>Denmark and Poland follow France in the regulation of SMS termination</title>
      <link>http://www2.ovum.com/secure/p,79459</link>
      <description>In July 2010 ARCEP set a new SMS termination glidepath for mainland France, and also the first such glidepath in France's overseas territories. Until recently France was the only EU country to regulate STRs, but Denmark and Poland are now following suit.</description>
      <pubDate>Thu, 26 Aug 2010 00:00:00 GMT</pubDate>
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      <title>India and China: which will be the outsourcing powerhouse in the 21st century?</title>
      <link>http://www2.ovum.com/secure/p,79419</link>
      <description>India and China are major capital investment destinations, especially given their insulation from the financial crisis. This report discusses the pros and cons of an India or China outsourcing venture.</description>
      <pubDate>Wed, 25 Aug 2010 00:00:00 GMT</pubDate>
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      <title>Idea Cellular</title>
      <link>http://www2.ovum.com/secure/p,77580</link>
      <description>Idea Cellular's new pan-India footprint and its aggressive pricing strategy are expected to further drive its strong subscriber growth. However, rapidly declining ARPU, intensifying competition, and under-pressure margins remain its key challenges.</description>
      <pubDate>Tue, 24 Aug 2010 00:00:00 GMT</pubDate>
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      <title>Market Alert: 2Q10 SP switching and routing</title>
      <link>http://www2.ovum.com/secure/p,79171</link>
      <description>Our estimates indicate another good increase in service provider switching and routing spending for 2Q10, which follows a strong 1Q10 and 4Q09. Preliminary global SPSR equipment revenue was $3.25 billion in 2Q10, up 7% from 1Q10 and up 14% compared to th</description>
      <pubDate>Tue, 24 Aug 2010 00:00:00 GMT</pubDate>
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      <title>Best practices for evaluating data quality tools</title>
      <link>http://www2.ovum.com/secure/p,79435</link>
      <description>Companies can ill afford to leave the quality of their data to chance, particularly in still-tough economic times. Having accurate, consistent, and up-to-date information is now a business imperative rather than a luxury.</description>
      <pubDate>Tue, 24 Aug 2010 00:00:00 GMT</pubDate>
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      <title>Motorola's LTE/WiMAX strategy prior to acquisition by NSN</title>
      <link>http://www2.ovum.com/secure/p,79437</link>
      <description>This report focuses on Motorola's LTE and WiMAX strategy prior to the recently announced planned acquisition of most of its wireless infrastructure assets by NSN. Motorola is repositioning itself to better target the LTE market opportunity.</description>
      <pubDate>Tue, 24 Aug 2010 00:00:00 GMT</pubDate>
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      <title>Xerox Services - company analysis</title>
      <link>http://www2.ovum.com/secure/p,79460</link>
      <description>In February 2010, Xerox completed the acquisition of ACS for $6.4 billion. This company analysis provides an overview of Xerox's enlarged services operation and analyzes the company's strategy for further expanding this side of its business.</description>
      <pubDate>Tue, 24 Aug 2010 00:00:00 GMT</pubDate>
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      <title>Australian Federal Budget IT opportunities 2010/11</title>
      <link>http://www2.ovum.com/secure/p,79334</link>
      <description>This presentation provides a briefing on the key implications of the 2010/11 Australian Federal Government Budget and identifies opportunities for IT vendors.</description>
      <pubDate>Mon, 23 Aug 2010 00:00:00 GMT</pubDate>
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      <title>Market Alert: 2Q10 global ON</title>
      <link>http://www2.ovum.com/secure/p,66107</link>
      <description>Preliminary results indicate that the global optical networking (ON) market remains disappointing: at $3.5 billion, sales were down 8% from the 2Q09 level. Annualized spending continued to decline as well, to $14.2 billion.</description>
      <pubDate>Fri, 20 Aug 2010 00:00:00 GMT</pubDate>
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      <title>Vendor Contract Database August 2010</title>
      <link>http://www2.ovum.com/secure/p,77258</link>
      <description>The Vendor Contract Database shows carrier-vendor contracts around the world. The database is searchable by region, quarter, operator, vendor, and equipment segment. It contains over 8,000 contracts.</description>
      <pubDate>Fri, 20 Aug 2010 00:00:00 GMT</pubDate>
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      <title>Vendor Contract Database August 2010</title>
      <link>http://www2.ovum.com/secure/p,77258</link>
      <description>The Vendor Contract Database shows carrier-vendor contracts around the world. The database is searchable by region, quarter, operator, vendor, and equipment segment. It contains over 8,000 contracts.</description>
      <pubDate>Fri, 20 Aug 2010 00:00:00 GMT</pubDate>
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      <title>Market Share 1Q10 OC global spreadsheet</title>
      <link>http://www2.ovum.com/secure/p,78003</link>
      <description>This spreadsheet provides OC revenue, market share, rolling 4Q market share, and rank for the periods 1Q99-1Q10 for the regions of NA, EMEA, Asia-Pacific, and SCA.</description>
      <pubDate>Thu, 19 Aug 2010 00:00:00 GMT</pubDate>
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      <title>The availability of spectrum for LTE</title>
      <link>http://www2.ovum.com/secure/p,79423</link>
      <description>In this report we identify where regulators are taking steps to make spectrum available for LTE and compare the success of the auctions where these bands have already been awarded.</description>
      <pubDate>Wed, 18 Aug 2010 00:00:00 GMT</pubDate>
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      <title>Optical components: market share by segment, 1Q10</title>
      <link>http://www2.ovum.com/secure/p,79438</link>
      <description>The optical components (OC) market grew 11% sequentially and 27% from last year, to $1,237M. This is Ovum's first OC market share report with splits by segment: distance (long, medium, short), transmission discretes, amplifiers, and ROADMs and filters.</description>
      <pubDate>Wed, 18 Aug 2010 00:00:00 GMT</pubDate>
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      <title>The digital content economy: a demand-side view</title>
      <link>http://www2.ovum.com/secure/p,79349</link>
      <description>This report defines the micro-economic landscape that affects the monetization strategies and business models emerging in the digital content sector. We identify and describe the most powerful economic factors from a demand-side view.</description>
      <pubDate>Mon, 16 Aug 2010 00:00:00 GMT</pubDate>
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      <title>Telecom industry health check (2Q10): Financial deals tracker</title>
      <link>http://www2.ovum.com/secure/p,79450</link>
      <description>This presentation analyzes M&amp;A, vendor financing, private placements, and public offerings in telecom during 2Q10, along with the trend for the last eight quarters, detailed by sector, geography, and deal size.</description>
      <pubDate>Mon, 16 Aug 2010 00:00:00 GMT</pubDate>
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      <title>Telecom industry health check (2Q10): Financial deals tracker</title>
      <link>http://www2.ovum.com/secure/p,79450</link>
      <description>This presentation analyzes M&amp;A, vendor financing, private placements, and public offerings in telecom during 2Q10, along with the trend for the last eight quarters, detailed by sector, geography, and deal size.</description>
      <pubDate>Mon, 16 Aug 2010 00:00:00 GMT</pubDate>
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    <item>
      <title>Telecom industry health check (2Q10): Financial deals tracker</title>
      <link>http://www2.ovum.com/secure/p,79450</link>
      <description>This presentation analyzes M&amp;A, vendor financing, private placements, and public offerings in telecom during 2Q10, along with the trend for the last eight quarters, detailed by sector, geography, and deal size.</description>
      <pubDate>Mon, 16 Aug 2010 00:00:00 GMT</pubDate>
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      <title>The evolving IPTV and VAS model for the telecoms operator</title>
      <link>http://www2.ovum.com/secure/p,79412</link>
      <description>This report reviews the evolving market for content services, examines the causes of strategic failure and success in the case studies of BT and Orange, and offers a framework for telecoms operators looking to develop their B2C content strategy.</description>
      <pubDate>Thu, 12 Aug 2010 00:00:00 GMT</pubDate>
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      <title>The changing face of multinational mobility, 2010-12</title>
      <link>http://www2.ovum.com/secure/p,79448</link>
      <description>Many MNCs aim to have a more centralized and unified approach to mobility, as an essential component of their UC and broader ICT strategy. Many, under increasing pressure from end users for a more consumer-led approach, still struggle to gain control.</description>
      <pubDate>Thu, 12 Aug 2010 00:00:00 GMT</pubDate>
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      <title>Regional telecoms overview: Asia-Pacific</title>
      <link>http://www2.ovum.com/secure/p,50152</link>
      <description>The telecoms markets in Asia-Pacific vary considerably in terms of competitive environment, stage of development, economic performance, regulation, and demographics. These differences present a number of challenges to operators.</description>
      <pubDate>Wed, 11 Aug 2010 00:00:00 GMT</pubDate>
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      <title>Regional fixed broadband overview: Asia-Pacific</title>
      <link>http://www2.ovum.com/secure/p,79442</link>
      <description>This report provides an overview of the broadband markets in Asia-Pacific. We use reported results, Ovum forecasts, and pricing data for 2009 as the basis for our analysis.</description>
      <pubDate>Wed, 11 Aug 2010 00:00:00 GMT</pubDate>
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      <title>Revenue assurance in India: growing in importance and relevance</title>
      <link>http://www2.ovum.com/secure/p,79443</link>
      <description>RA is increasingly important and is often at the forefront of most Indian mobile telcos' risk and financial management strategies. However, with the changing nature of the market, operators must increase the scope of their RA functions.</description>
      <pubDate>Tue, 10 Aug 2010 00:00:00 GMT</pubDate>
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      <title>Mobile virtual network operator forecast: 2010-15</title>
      <link>http://www2.ovum.com/secure/p,79314</link>
      <description>Mobile virtual network operator forecasts including connections, revenues, and ARPU from 2010-15.</description>
      <pubDate>Mon, 09 Aug 2010 00:00:00 GMT</pubDate>
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      <title>The future of CRM outsourcing in Egypt</title>
      <link>http://www2.ovum.com/secure/p,79434</link>
      <description>This report provides an update on the state of CRM oustourcing in Egypt, taking into account competitive advantages and challenges in that country.  In addition, market sizing and segmentation is discussed.</description>
      <pubDate>Mon, 09 Aug 2010 00:00:00 GMT</pubDate>
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      <title>Mexico (country regulation overview)</title>
      <link>http://www2.ovum.com/secure/p,34741</link>
      <description>Fixed-line penetration in Mexico has remained around 17-18% since 2005. Despite growing competition, the fixed market is still dominated by the incumbent, Telmex.</description>
      <pubDate>Fri, 06 Aug 2010 00:00:00 GMT</pubDate>
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      <title>BT Global Services: enterprise strategy review 2010</title>
      <link>http://www2.ovum.com/secure/p,79289</link>
      <description>BT Global Services is a significantly different organization since our last assessment of its business. The good news is that it has retained most if not all of its major outsourcing contracts.</description>
      <pubDate>Fri, 06 Aug 2010 00:00:00 GMT</pubDate>
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      <title>Victorian State Government ICT - budget and contracts analysis</title>
      <link>http://www2.ovum.com/secure/p,79353</link>
      <description>Ovum provides an overview of the Victorian State Government ICT market in Australia. We profile the major departments and agencies in terms of their ICT budget commitments, major ICT contracts, and supplier relationships.</description>
      <pubDate>Fri, 06 Aug 2010 00:00:00 GMT</pubDate>
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      <title>The Mobile Entertainment Forum and Ovum guide to smart enablers</title>
      <link>http://www2.ovum.com/secure/p,79357</link>
      <description>In this collaborative report, created jointly with the Mobile Entertainment Forum (MEF), we assess the opportunities, challenges, and prospects for smart service enablers. The guide includes findings from a MEF member survey.</description>
      <pubDate>Fri, 06 Aug 2010 00:00:00 GMT</pubDate>
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      <title>Messaging forecast: 2010-15</title>
      <link>http://www2.ovum.com/secure/p,36504</link>
      <description>Ovum has produced a new mobile messaging forecast for this round of forecasting. We have made significant changes to our base data, assumptions, and scenarios.</description>
      <pubDate>Thu, 05 Aug 2010 00:00:00 GMT</pubDate>
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      <title>The role of IT in securing our borders</title>
      <link>http://www2.ovum.com/secure/p,79409</link>
      <description>Border security is entering a crucial stage in its development. While we've heard a lot of rhetoric about the battle against international terrorism and international crime, the political urgency of the issue is cooling</description>
      <pubDate>Thu, 05 Aug 2010 00:00:00 GMT</pubDate>
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      <title>Broadband forecast: 2010-15</title>
      <link>http://www2.ovum.com/secure/p,58086</link>
      <description>Broadband access forecasts including subscribers, consumer revenues, and country penetration rates, 2010-15.</description>
      <pubDate>Wed, 04 Aug 2010 00:00:00 GMT</pubDate>
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      <title>Broadband forecast: 2010-15</title>
      <link>http://www2.ovum.com/secure/p,58086</link>
      <description>Broadband access forecasts including subscribers, consumer revenues, and country penetration rates, 2010-15.</description>
      <pubDate>Wed, 04 Aug 2010 00:00:00 GMT</pubDate>
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      <title>IT services contracts quarterly analysis, Q2 2010</title>
      <link>http://www2.ovum.com/secure/p,79408</link>
      <description>This report looks at contract signings in the IT services sector in the second quarter of 2010 and identifies the major trends shaping the market.</description>
      <pubDate>Wed, 04 Aug 2010 00:00:00 GMT</pubDate>
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      <title>MTN MobileMoney Uganda: mobile payments case study</title>
      <link>http://www2.ovum.com/secure/p,79348</link>
      <description>MTN's MobileMoney service in Uganda has been highly successful, attracting 1 million users in just over a year since launch. This report examines MTN's strategy and service execution, and draws a number of key lessons from this successful implementation.</description>
      <pubDate>Tue, 03 Aug 2010 00:00:00 GMT</pubDate>
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      <title>Profiting in the domestic Indian CRM outsourcing market</title>
      <link>http://www2.ovum.com/secure/p,79351</link>
      <description>An in-depth analysis of the Indian domestic outsourced CRM services market, taking into account market sizing, challenges, opportunities, and strategies on how best to attack one of the fastest-growing markets in the world.</description>
      <pubDate>Tue, 03 Aug 2010 00:00:00 GMT</pubDate>
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      <title>TD-LTE: shaping up to be a larger opportunity than anticipated</title>
      <link>http://www2.ovum.com/secure/p,79433</link>
      <description>A series of recent announcements from vendors and operators have accelerated the momentum behind TD-LTE at the expense of WiMAX. These developments have been a significant blow to WiMAX, consigning it to the role of a niche technology.</description>
      <pubDate>Tue, 03 Aug 2010 00:00:00 GMT</pubDate>
    </item>
    <item>
      <title>Ovum Telecoms Forecast Catalog: July 2010</title>
      <link>http://www2.ovum.com/secure/p,78707</link>
      <description>This spreadsheet lists all forecast and market share spreadsheets published by Ovum Telecoms as of 30 July 2010 and provides information on segment and region/country detail provided for each.</description>
      <pubDate>Mon, 02 Aug 2010 00:00:00 GMT</pubDate>
    </item>
    <item>
      <title>Carbon accounting: a key step toward broad sustainability management</title>
      <link>http://www2.ovum.com/secure/p,79269</link>
      <description>Growing concern about the environment, especially global warming and climate change, is putting pressure on public and private sector organizations to reduce emissions of carbon dioxide (CO2) and other greenhouse gases.</description>
      <pubDate>Mon, 02 Aug 2010 00:00:00 GMT</pubDate>
    </item>
    <item>
      <title>Mobile application developer survey: smartphone OS and runtime support</title>
      <link>http://www2.ovum.com/secure/p,79410</link>
      <description>The iPhone's iOS is the clear favorite smartphone platform for mobile application developers, according to Ovum's first mobile application developer survey. It is BlackBerry OS and Windows Mobile that currently lead the opposition.</description>
      <pubDate>Mon, 02 Aug 2010 00:00:00 GMT</pubDate>
    </item>
    <item>
      <title>Steering cable's evolution from multi-service to multi-screen</title>
      <link>http://www2.ovum.com/secure/p,79430</link>
      <description>As multi-screen delivery emerges as the new frontier for video content and service providers, cable operators are well positioned to leverage their expertise in distribution.</description>
      <pubDate>Mon, 02 Aug 2010 00:00:00 GMT</pubDate>
    </item>
    <item>
      <title>Eastern European regional telecoms overview</title>
      <link>http://www2.ovum.com/secure/p,78096</link>
      <description>With low fixed-line penetration in Eastern Europe (an average of 27% in 2008, compared to 49% in Western Europe) and competitive pressure from mobile in the form of high fixed-to-mobile substitution (FMS), fixed revenues continue to decline.</description>
      <pubDate>Fri, 30 Jul 2010 00:00:00 GMT</pubDate>
    </item>
    <item>
      <title>AT&amp;T Business Solutions: enterprise strategy review</title>
      <link>http://www2.ovum.com/secure/p,79306</link>
      <description>During 2009-10, AT&amp;T has continued to increase its global capabilities in its major regions of operation with network services, advanced services, and support to address MNC requirements.</description>
      <pubDate>Fri, 30 Jul 2010 00:00:00 GMT</pubDate>
    </item>
    <item>
      <title>CDNs: the carrier opportunity</title>
      <link>http://www2.ovum.com/secure/p,79362</link>
      <description>Carriers around the world are eyeing the CDN market with interest. There are good reasons for carriers to enter the market, but they need to understand these reasons, and the various strategies available to them, while balancing competing priorities.</description>
      <pubDate>Fri, 30 Jul 2010 00:00:00 GMT</pubDate>
    </item>
    <item>
      <title>Telcos' strategies for serving MNCs: the Asia-Pacific opportunity</title>
      <link>http://www2.ovum.com/secure/p,79342</link>
      <description>With a growing share of MNCs' investment dominated by neither the US nor the European group of telcos, the Asia-Pacific region is likely to become the most competitive and dynamic place for global services in the near future.</description>
      <pubDate>Thu, 29 Jul 2010 00:00:00 GMT</pubDate>
    </item>
    <item>
      <title>China Telecom's Global Eye video surveillance solution</title>
      <link>http://www2.ovum.com/secure/p,79344</link>
      <description>Global Eye is a video surveillance solution based on IP technology introduced by China Telecom in 2003. Offered to enterprises as a managed service, it currently operates in 21 vertical industries and has recently been expanded through the CDMA network.</description>
      <pubDate>Thu, 29 Jul 2010 00:00:00 GMT</pubDate>
    </item>
    <item>
      <title>Smartphone capability analyzer: 3Q09-2Q10</title>
      <link>http://www2.ovum.com/secure/p,79360</link>
      <description>This analyzer (formerly the Smartphone capability tracker) provides a quantitative view of smartphones and their capabilities, with the aim of highlighting the evolving capabilities of phones in the fast-moving smartphone market.</description>
      <pubDate>Thu, 29 Jul 2010 00:00:00 GMT</pubDate>
    </item>
    <item>
      <title>R-evolutionizing predictive analytics</title>
      <link>http://www2.ovum.com/secure/p,79363</link>
      <description>The R open-source data mining language is quickly becoming the lingua franca of the budget-constrained data analyst. Revolution Analytics was formed to commercialize R and raise its applicability in commercial settings.</description>
      <pubDate>Thu, 29 Jul 2010 00:00:00 GMT</pubDate>
    </item>
    <item>
      <title>Enhancing agent-assisted customer support with social communities</title>
      <link>http://www2.ovum.com/secure/p,79416</link>
      <description>This research details ways in which enterprises could leverage user-generated content from social communities to better serve customers through traditional channels in their contact centers.</description>
      <pubDate>Thu, 29 Jul 2010 00:00:00 GMT</pubDate>
    </item>
    <item>
      <title>Global mobile market outlook: 2010-15</title>
      <link>http://www2.ovum.com/secure/p,75685</link>
      <description>This report provides Ovum's perspective on market trends that will shape the mobile industry to 2015. It is intended as an accompaniment to the most recently published mobile forecasts.</description>
      <pubDate>Wed, 28 Jul 2010 00:00:00 GMT</pubDate>
    </item>
    <item>
      <title>CRM outsourcing forecasts</title>
      <link>http://www2.ovum.com/secure/p,79328</link>
      <description>Ovum's comprehensive seat-based market forecast of major customer relationship management (CRM) outsourcing markets, splitting across vertical, horizontal and offshore deployments.  This model covers both established and emerging CRM outsourcing markets.</description>
      <pubDate>Wed, 28 Jul 2010 00:00:00 GMT</pubDate>
    </item>
    <item>
      <title>Market Share: 1Q10 FTTx, DSL, and CMTS</title>
      <link>http://www2.ovum.com/secure/p,79352</link>
      <description>Total revenues for FTTx, DSL, and CMTS broadband systems in 1Q10 were $1.8 billion, 5.7% down from $1.9 billion in 4Q09 but 20% up from 1Q09. All three segments grew YoY but FTTx grew the most.</description>
      <pubDate>Wed, 28 Jul 2010 00:00:00 GMT</pubDate>
    </item>
    <item>
      <title>Getting more from your data with predictive analytics</title>
      <link>http://www2.ovum.com/secure/p,79359</link>
      <description>This analyst insight report provides an introduction to how predictive analytics can provide business value to your organization and how the technology works, and recommendations for successful implementation.</description>
      <pubDate>Wed, 28 Jul 2010 00:00:00 GMT</pubDate>
    </item>
    <item>
      <title>Ofcom MNP ruling falls short on the process</title>
      <link>http://www2.ovum.com/secure/p,79426</link>
      <description>Ofcom recently announced a new approach for mobile number portability (MNP) in the UK which becomes effective from 11 April 2011. Ofcom has cut the porting time from two to one working day.</description>
      <pubDate>Wed, 28 Jul 2010 00:00:00 GMT</pubDate>
    </item>
    <item>
      <title>Long-distance optical fiber infrastructure in India: an analysis</title>
      <link>http://www2.ovum.com/secure/p,79333</link>
      <description>The extraordinary growth in the mobile industry has ensured that long-distance connectivity is a premium resource in India. However, the national long-distance market is heading towards a "bubble" as supply far exceeds the current demand for capacity.</description>
      <pubDate>Tue, 27 Jul 2010 00:00:00 GMT</pubDate>
    </item>
    <item>
      <title>Wholesale voice traffic and revenue forecasts: 2009-15</title>
      <link>http://www2.ovum.com/secure/p,34596</link>
      <description>Forecasts of wholesale fixed and mobile originated voice traffic and revenues.</description>
      <pubDate>Mon, 26 Jul 2010 00:00:00 GMT</pubDate>
    </item>
    <item>
      <title>Cloud-computing quality of service in perspective</title>
      <link>http://www2.ovum.com/secure/p,79128</link>
      <description>Public cloud service providers will rise and fall on their ability to execute and deliver satisfactory quality of service (QoS) in areas such as reliability, availability, scalability, and security (RASS).</description>
      <pubDate>Mon, 26 Jul 2010 00:00:00 GMT</pubDate>
    </item>
    <item>
      <title>The cloud computing strategies of global telcos</title>
      <link>http://www2.ovum.com/secure/p,79324</link>
      <description>The major global telcos have led the competitive march from telecoms into cloud computing, and are now widely seen as credible players in cloud computing services including infrastructure-as-a-service (IaaS).</description>
      <pubDate>Mon, 26 Jul 2010 00:00:00 GMT</pubDate>
    </item>
    <item>
      <title>Virtual private clouds: a very public/private affair</title>
      <link>http://www2.ovum.com/secure/p,79347</link>
      <description>Virtual private cloud (VPC) services should be seen as an extension to existing managed hosting services. While different varieties of cloud services can be included under the VPC under the VPC banner, this report will focus on infrastructure VPCs.</description>
      <pubDate>Mon, 26 Jul 2010 00:00:00 GMT</pubDate>
    </item>
    <item>
      <title>Accelerating time to insight for mid-market firms using in-memory analytics</title>
      <link>http://www2.ovum.com/secure/p,78916</link>
      <description>In-memory analytics provides mid-sized companies with a faster, more flexible, and arguably lower-cost way of accessing and processing information.</description>
      <pubDate>Wed, 21 Jul 2010 00:00:00 GMT</pubDate>
    </item>
    <item>
      <title>Shenzhen Telecom (China Telecom): telco TV case study</title>
      <link>http://www2.ovum.com/secure/p,79346</link>
      <description>Shenzhen Telecom offers a preview of what other parts of China Telecom are likely to experience in the coming years. With broadband saturated, it must use IPTV as an upsell incentive. But it faces even stiffer cable competition under new goverment plans.</description>
      <pubDate>Wed, 21 Jul 2010 00:00:00 GMT</pubDate>
    </item>
    <item>
      <title>Iberia Market Trends 2009: business software forecasts</title>
      <link>http://www2.ovum.com/secure/p,78848</link>
      <description>Iberia business software market sizings and forecasts to 2013 in each of three software lines (systems infrastructure, applications, and information management).</description>
      <pubDate>Tue, 20 Jul 2010 00:00:00 GMT</pubDate>
    </item>
    <item>
      <title>The Indian mobile device market comes of age</title>
      <link>http://www2.ovum.com/secure/p,79339</link>
      <description>India's mobile device market grew to more than 100 million unit shipments in 2009, and is poised to grow by 10-12% in 2010. Competition is intense, with several local Indian brands joining the fray and gaining share from the major OEMs.</description>
      <pubDate>Tue, 20 Jul 2010 00:00:00 GMT</pubDate>
    </item>
    <item>
      <title>HSPA/HSPA+/LTE rollouts analyzer</title>
      <link>http://www2.ovum.com/secure/p,77574</link>
      <description>This Excel spreadsheet provides information on HSPA/HSPA+/LTE services, trials, and projects worldwide, including date of launch, speeds, and suppliers of infrastructure. It is based on publicly available information.</description>
      <pubDate>Mon, 19 Jul 2010 00:00:00 GMT</pubDate>
    </item>
    <item>
      <title>Vodafone's terminals strategy: how data is redrawing the smartphone lines</title>
      <link>http://www2.ovum.com/secure/p,79204</link>
      <description>Vodafone's strategy with regard to handset software platforms and manufacturers has major implications for the future shape of those markets due to the scale of its procurement program.</description>
      <pubDate>Mon, 19 Jul 2010 00:00:00 GMT</pubDate>
    </item>
    <item>
      <title>Three "cool" customer interaction technology companies in North America</title>
      <link>http://www2.ovum.com/secure/p,79284</link>
      <description>This research describes just three of the many "cool" companies that haven't yet registered on most contact centers' radar. The innovative technology these companies offer can give enterprises a competitive edge by improving the customer experience.</description>
      <pubDate>Mon, 19 Jul 2010 00:00:00 GMT</pubDate>
    </item>
    <item>
      <title>Operator strategies in M2M: Telenor</title>
      <link>http://www2.ovum.com/secure/p,79160</link>
      <description>Telenor is forward-thinking and innovative in its multi-pronged approach to M2M through Telenor Objects and Connexion. It has a highly targeted approach and is the only operator we have spoken to that is horizontally and middleware-orientated.</description>
      <pubDate>Fri, 16 Jul 2010 00:00:00 GMT</pubDate>
    </item>
    <item>
      <title>Operator strategies in M2M: AT&amp;T</title>
      <link>http://www2.ovum.com/secure/p,79161</link>
      <description>AT&amp;T's M2M strategy rests on the strength of its network its well-established platforms, and its investment in fostering a partner ecosystem, from the hardware level through to applications and services.</description>
      <pubDate>Fri, 16 Jul 2010 00:00:00 GMT</pubDate>
    </item>
    <item>
      <title>Operator strategies in M2M: Deutsche Telekom</title>
      <link>http://www2.ovum.com/secure/p,79162</link>
      <description>DT is making significant investments in the form of a centralized competence center for M2M. To date it has taken a fairly opportunistic approach, with a focus on connectivity over platform, standardized/packaged applications and services.</description>
      <pubDate>Fri, 16 Jul 2010 00:00:00 GMT</pubDate>
    </item>
    <item>
      <title>Operator strategies in M2M: Orange</title>
      <link>http://www2.ovum.com/secure/p,79163</link>
      <description>Orange's M2M services are among the most integrated and comprehensive in the market. It is focused on connectivity, but in some areas it offers a much more complete service stack including packaged end-to-end services, consultancy, and integration.</description>
      <pubDate>Fri, 16 Jul 2010 00:00:00 GMT</pubDate>
    </item>
    <item>
      <title>Operator strategies in M2M: Sprint</title>
      <link>http://www2.ovum.com/secure/p,79241</link>
      <description>Sprint was an early entrant in M2M and positions itself primarily as wholesaler/OEM vendor to M2M ecosystem vendors. Its approach is both network-agnostic and channel-agnostic.</description>
      <pubDate>Fri, 16 Jul 2010 00:00:00 GMT</pubDate>
    </item>
    <item>
      <title>Operator strategies in M2M: Vodafone</title>
      <link>http://www2.ovum.com/secure/p,79245</link>
      <description>Vodafone has taken a full-service approach to M2M, and views it as a strategic opportunity to engage with its MNC clients. This report profiles Vodafone's M2M activities, including organization, platform and sales.</description>
      <pubDate>Fri, 16 Jul 2010 00:00:00 GMT</pubDate>
    </item>
    <item>
      <title>Operator strategies in M2M: KPN</title>
      <link>http://www2.ovum.com/secure/p,79292</link>
      <description>KPN positions itself as a partner that takes an integral role in the customer's transformation from product supplier to service provider. It sees its main differentiator as its business case/proposition development for the customer.</description>
      <pubDate>Fri, 16 Jul 2010 00:00:00 GMT</pubDate>
    </item>
    <item>
      <title>Operator strategies in machine-to-machine communications</title>
      <link>http://www2.ovum.com/secure/p,79296</link>
      <description>After several years in the doldrums, machine-to-machine (M2M) communications is once again a hot topic for mobile network operators, who have returned to this application area with refreshed strategies and increased appetites, but more modest ambitions.</description>
      <pubDate>Fri, 16 Jul 2010 00:00:00 GMT</pubDate>
    </item>
    <item>
      <title>Operator strategies in M2M: Telefonica</title>
      <link>http://www2.ovum.com/secure/p,79343</link>
      <description>Telefonica has a long history in M2M has a significant number of global M2M customers outside of Spain. This report profiles Telefonica's strategy and approach to the M2M market.</description>
      <pubDate>Fri, 16 Jul 2010 00:00:00 GMT</pubDate>
    </item>
  </channel>
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