End users are demanding empowerment through the use of social media in a business context, which ECM vendors are having to reflect by managing social media as another content type.
Features and Benefits
- Provides ratings of eight leading ECM vendors to help organizations in their technology-selection process.
- Compares and contrasts eight leading ECM vendors on three dimensions: technology, execution, and market impact.
Key Questions Answered
- Who are the leaders, the challengers, and the followers in the Ovum Decision Matrix for ECM for 2013-14?
- How do the vendors compare in terms of technology, execution, and market impact?
For more information about this research piece, please contact us.