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Ovum » Press Release Regions » Australia

PR Contacts

  • Jennifer Duraisingam
  • Global PR Manager
  • Tel. +613 9601 6723
  • Email Jennifer
  • Alica Brlajova
  • Global PR and Marketing
  • Tel. +44 (0) 20 7017 4994
  • Email Alica

Press Releases

Analyst View: Australian Federal Budget – Government IT gets thumbs up

Breaking News Comment

Following a lacklustre Budget in 2014, there is no shortage of good news for information technology in the 2015 Budget. Here are thoughts from Kevin Noonan, Ovum’s Lead Government IT analyst: “The most important news is not just about the money. This Budget contains a welcome focus on strategic IT investment. Gone are the days […]

Former CIO for the DOE joins the Ovum team

Press Release

Ovum is proud to welcome Al Blake as Ovum’s Principal Analyst for the Australian Government practice.  Blake’s extensive expertise lies in mobility and virtualisation, enterprise integration and sustainable ICT in a government context. He also has a special interest in service delivery to remote locations and marginal groups.  Blake said, “My practical experience across the […]

Asia-Pacific nearshoring offers both challenges and opportunities for contact center outsourcing vendors

Press Release

The concept of nearshore outsourcing is probably least mature in Asia-Pacific, owing to the region’s historically small number of demand markets for offshored contact center services. However, as the region’s consumer market develops, it will become increasingly important for enterprises across all verticals to access cost-effective contact center delivery from locations closer to home, according […]

Analyst view: The Federal Budget 2014 - A disappointing Budget with few new ideas

Breaking News Comment

The National Commission of Audit raised hopes of some fresh ideas in government IT, but the Federal Budget was a lost opportunity, according to Kevin Noonan, Research Director at Ovum. “The deficit needs to be brought under control, and this is well understood by the industry. The Commission opened the door to new thinking. A digital agenda […]

Analyst View: Cardless ATM withdrawals rev up mobile banking

Breaking News Comment

Commonwealth Bank Australia (CBA) announced additions to its mobile banking app for both cardless ATM withdrawals and the ability to setup limits and alerts on card activity are a natural extension of broader developments in the global mobile financial service space. Gilles Ubaghs, Senior Analyst, Financial Services Technology, Ovum comments A first for Australia these services mark a […]