Advising on the commercial impact of technology and
    market changes in telecoms, software and IT services

Here we present a selection of brief comments and analysis pieces concerned with recent regulatory events that affected the wholesale market in the second quarter of 2008.

BICS is an international wholesaler with a good breadth of services, a strong track record in providing good customer service, and a focus on serving mobile operators.

Strong internet growth and rising demand for redundant capacity in the Asia-Pacific are driving renewed submarine cable investment. Ovum doesn't think that this is a bubble, but there is potential for danger.

France Telecom has an extensive, well-developed international wholesale operation and a national wholesale unit which is achieving double-digit revenue growth, although the core aim of the latter is to support the group's retail business.

Wholesalers are realising the importance of how they handle the interactions with their customers and prospects, with increasing talk of putting the customer first, or at the centre of an organisation. Ovum principal analyst David James reports.