Advising on the commercial impact of technology and
    market changes in telecoms, software and IT services

Software@Ovum is designed to assist IT users, software vendors and consultancies with both tactical and strategic decisions. We provide in-depth analysis and customised advice on the main technologies, markets, players and products in the global software market today.

Software@Ovum focuses on nine technology markets. Here we focus on BPM.

BPM

Business process management (BPM) is a process-oriented way of thinking about existing IT systems, and of procuring, designing, building and integrating new systems.

There is nothing new about the idea of modelling and analysing a business by examining the processes in which it engages. But BPM differs from historical approaches, because it explicitly aims to bridge the gaps between business requirements and technology capabilities. It does this by using technology tools to make it possible to automate business processes in a way that makes them easier to change in line with business requirements.

However, the 'BPM' term is heavily overloaded and there is a great deal of confusion among users about what BPM actually is. We explain what BPM really is, and how it affects existing IT systems and practices. We relate BPM to other areas such as business intelligence, business performance management, enterprise information integration etc.

Areas of coverage

Middleware	Business rules engine	Process modelling and design
Workflow	Business process integration	Business process automation
Business activity modelling	Business process analysis	Business process outsourcing

Help with your key decision making

Advice for user organisations:

Offers a foundation of best practice - drawing on the successes (and failures) of other end-user organisations as they try to evolve towards "on-demand" nirvana. Our focus is on what you can do now, and how to get there.

Advice for software vendors

Helps vendors map out the on-demand technology landscape, illustrate the competitive positioning of key vendors and identify the key end-user needs and wants.

Your next move...

To find out more about Software@Ovum or to enquire about how our flexible tailored options can meet your needs, please telephone, fax or email your Ovum Account Manager.