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SummitStrategies@Ovum - IT Management Software Strategies
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IT management software providers are centering their product roadmaps, architectures and value propositions around support for process-centric IT and business service management. These tools, combined with policy-based automation software, are beginning to give enterprise customers the opportunity to integrate IT operations and delivery to create end-to-end services measured in accordance with business-oriented SLAs. This module tracks how the emerging generation of sophisticated IT management software tools is reaching across technology silos to reduce costs and improve business agility via the automation of complex, interrelated operational workflows, that are delivered according to business priorities and service-level metrics. Key Research Topics - How service management and ITIL adoption is evolving and where enterprise customers and their strategic vendors stand
- How policy-based IT management automation is delivering on its cost and quality promises
- How process-aware business service management is connecting IT more deeply to business strategy
- How the strategies of the major vendors in this area-Hewlett-Packard, IBM, Computer Associates and BMC-are stacking up
- What the best management software innovators and start-ups are adding to the market
- What lessons early adopters are learning and what business case paybacks they are demanding.
Ovum Summit's Unique Perspective We understand that the success of dynamic computing depends on the tight coupling of IT management software, IT operations process automation, and state-of-the-art IT infrastructure investments. This module connects the dots to help vendors and enterprise customers: - Understand and communicate the links between IT infrastructure and IT management software strategies
- Target high priority investments, acquisitions and partners
- Understand competing vendors' IT management software capabilities, architectures, strategies and differentiators.
IT Management Software Strategies is for vendors and service providers whose long-term market success depends on understanding the management software industry's structure, competitor offerings and innovator capabilities as well as for enterprise CIOs seeking to understand the capabilities of the leading IT management vendors.
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