Advising on the commercial impact of technology and
    market changes in telecoms, software and IT services

Pauline Trotter, Principal Analyst, Enterprise Practice

Pauline Trotter is a principal analyst specialising in enterprise communications, and is responsible for Ovum's research among enterprise users, from SMEs to large multinationals. She contributes to both the EnterpriseMobility@Ovum and IP-Enterprise@Ovum advisory services, most recently in the areas of fixed-mobile convergence, remote access and IP telephony.

Since joining Ovum 11 years ago, Pauline has worked on a number of telecommunications consulting assignments, including benchmarking studies for enterprises and market strategy studies for suppliers. She has authored a number of Ovum reports on a variety of topics, including broadband services, fixed wireless access and mobile services. Pauline was responsible for managing Ovum's telecoms report line of business for several years and managed the European telecommunications user panel of multinational organisations.

Before joining Ovum, Pauline worked for several years in the Space and Communications Division of LogicaCMG, where she carried out consultancy assignments for major multinationals and government bodies. She has worked in the telecoms industry since 1984.

Pauline holds a BSc (Hons) and PhD from the University of London.