Advising on the commercial impact of technology and
    market changes in telecoms, software and IT services

STRATEGY

Each organisation's needs are different and at Ovum we can help you to identify your specific requirements and manage the risks involved when executing your sourcing strategy.

Your sourcing strategy may include a number of key business indicators that will be determined at the outset and linked to your business needs. From re-engineering business processes to fully outsourced solutions, we can help devise your strategy in terms of:

• Identification of your business needs
• Definition and roadmap
• Procurement strategy
• Competitor analysis
• Business case creation

SELECTION

With a multitude of vendors all vying for your attention you need to be aware of what value the vendor solution will add to your business.

Using a trusted, experienced and completely independent advisor to evaluate your needs and shortlist the suppliers that best meet your requirements is vital for your strategy to succeed. Our experts can help you with:

• Solution specification
• Vendor selection criteria
• RFI/RFP definition, assessment and selection process
• Due diligence
• Internal supply comparison/external supply solutions
• Risk assessment

NEGOTIATION

Negotiation of contracts is a complex process and no company can afford to get this wrong. Preparation and careful planning can effectively improve your chances of negotiating better terms with suppliers.

Our experts can help you to achieve the best from your negotiations through:

• Defining a negotiation strategy
• Researching vendor requirements for negotiation stage
• Evaluation of financial impact and risks
• Ensuring provisions to mitigate risk are included
• Defining SLAs and schedules
• Completion of business case including cost benefits and risk evaluations

IMPLEMENTATION

Implementation of a chosen solution has to be effectively managed to deliver the desired effect to your business. Methodologies for project management alone will not suffice, it takes a combined approach and understanding of the evolving business needs and technologies being deployed to ensure your chosen solution delivers the value you expected.

Our experts can assist you to manage the lifecycle of any chosen solution through:

• Project management
• Transition planning
• Change management
• Process management
• Benefit realisation analysis
• Testing

GOVERNANCE

Different suppliers in different countries may have various approaches to governance; however to enhance both accountability and the success of your project, best practice governance is essential.

Our experts can ensure your investment is meeting the requirements of your business through:

• Evaluation and monitoring of SLAs
• Technology, market and price analysis
• Assessment of current pricing models
• Contract review and if required, re-negotiation
• Conflict resolution

REVIEW

Managing and monitoring suppliers and projects is essential to maximise value to your business. Measuring effectiveness using key milestones, performance indicators and SLAs will ensure that you keep abreast of how your investment is performing and allow you the flexibility to adapt to trends and evolving technologies.

Our experts can ensure your projects continue to deliver maximum value through:

• Regular strategic reviews
• Performance assessments
• Trend analysis
• Risk evaluations
• Exit strategies
• Transfer of contract negotiations

If you would like to contact our Sourcing experts, please click here.