WHY WE ARE EXPERTS ON IT SERVICES - EXAMPLES OF OUR WORK
Ovum provides both strategic advice and tactical support for clients. We work within the IT services supply chain helping service providers develop strategy on a global level as well as refining such strategies for European audiences. We also work with European end-user organisations looking for help with sourcing challenges. For these clients we provide research tool to help prepare them at the RFP and renewal stages of a sourcing cycle.
Clients that have recently benefited from our advice around IT services include:
AT&T
BT
Cable &Wireless
CapGemini
Dell
EDS
France Telecom
IBM
LogicaCMG
Northgate
SAP
Telefonica
T-Systems
Unisys
More detailed examples
Strategy review sessions Service providers engage with us to review the planning of and the messaging around their market strategies. We provide an important external expert view on how to best position market propositions for European clients.
Market opportunity coaching sessions Ovum frequently works at board level with service providers as they consider new market opportunities to help them gauge the size of the opportunity, explain the competitive landscape and assess the strengths and weaknesses of possible propositions.
Business Action Programme Ovum has accompanied clients throughout short- to medium-term projects providing independent analyst support from start to finish. Such projects have included:
- support for business development planning as a division's management team created a new identity for their line of business.
- support for a sales strategy as it was rolled out across Europe.
- support for end-user organisations as they consider their sourcing options within the range of service capabilities and providers available to them.
Long-term business planning Many organisations wish to understand what the future direction of a market will be. Ovum provides scenario-based assessments of market change over the next five years to help executives plan the strategic development of their business.
If you would like to contact our IT Services experts, please click here.
