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In today’s enterprise communications market, demand and supply side dynamics are creating new opportunities for growing the importance of network services in the ICT arena. In addition, an ever more mobile work force is demanding more services available wherever and whenever needed.
Our start point, unlike much of the industry over the last ten years, is to stand in the shoes of the end user purchasing the range of ICT services. Having established the end user perspective, the role of the Enterprise Practice is then to make sense of the multiple convergences under way involving fixed and mobile, telecoms and IT. In order to do this, we spend our time working with end users as well as industry players to gain an in-depth understanding of both perspectives.
'Context' is the watch word in our analysis. The fact that we cover the range of fixed and mobile solutions in our Practice means that we are not analysing issues in isolation. Add to this our work with end users from MNCs to SMEs, and the balance of analysis becomes clear.
We offer a wide range of enterprise specific forecasts, which comprise IP PBX and IP Centres, access, managed services, contact centre and mobility. From time to time we also develop tailored forecasts for our clients. We help with not only market forecasting, but both portfolio make-up and approaches to market from a segmentation and channel analysis perspective. Our advice covers:
- IP services
- IP VPN services
- VOIP services
- Enterprise fixed mobile convergence
- Remote access
If you would like to contact our Enterprise Services experts, please click here.
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