Ovum Consulting assists telecoms and IT services providers to successfully address the enterprise segment. Our consulting team is closely aligned with the research team and we undertake tailored advisory and analysis projects for telecoms operators and end user organisations. By working for all parts of the industry we can supply insights and balanced views that benefit clients in a wide range of areas:
For Telecoms Services Providers:
- Strategies and roadmaps for FMC services in the enterprise segments. How to exploit the benefits without jeopardising existing revenues?
- Understanding IT Services and ICT vendors and markets and understanding key trends
- Account management – how should large deals be managed?
- How far can service providers move up the value chain with enterprise customers? How to address the needs of enterprise customers: develop system integrator capabilities or partner?
- Demonstrating fair value to customers, ROI cases
- How do you develop an efficient channel strategy to market in vertical segments and by company size?
- Mobile enterprise strategies and business case analyses for new services.
For End Users:
- Contracts and disputes, including SLA and service definitions
- Enterprise mobility – enabling the business to be on the move and to exploit latest technical innovations
- Risk analysis from alternative supply scenarios
- Business changes required from outsourced supply
- Advice and analysis throughout the procurement cycle from strategy through selection to contract renewal
We differentiate ourselves through our focus on the wide range of ICT technologies and telecoms services. We have no ties to vendors and keep our advice neutral and balanced – assisting clients to make the decisions based on informed data.
Our ability to understand the needs from business strategy, through IT strategy and applications, down to the network level, provides clients with a full in-depth view of issues faced by both the customers and vendors of services.
If you would like to contact our Enterprise Services experts, please click here.
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