“IT and telecoms technology are becoming one. Traditional telecoms providers have moved beyond being ISPs to become IP communications providers, but now they need to become network system integrators. To create the appropriate services they must include SDN technology, mobility, and cloud platforms in everything they offer. The network will be virtualized and adapted to all their services.”
Mike Sapien is responsible for Ovum’s US enterprise practice. Based in southern California, Mike is focused on North American and global enterprise telecom markets and related trends, including WAN, managed and advanced voice, and video and data services aimed at global MNC, large enterprise, and SME customers. His focus areas also include datacenter services, emerging cloud and hosted services, enterprise mobility services and related product development, market launches, and channel programs. Mike’s recent work includes research into SIP trunking, IPv6 migration, SDN, datacenter services, telco healthcare solutions and managed security.
Mike leads the design, development, and implementation of Ovum’s research and advisory services on enterprise network services and managed solutions in North America, with a major emphasis on the global tier-1 carriers, infrastructure vendors, and providers. Mike works directly with clients to help them understand and implement recommended strategies from Ovum research. He is a regular contributor to Ovum’s enterprise research, providing analysis of industry, vendor, and product trends, including emerging managed services such as SIP trunking, unified communications, VoIP, SDN, video, and security services.
Mike has over 30 years’ experience in the telecoms and Internet services industry, including executive positions at large carriers, CLEC, and a datacenter provider. Before joining Ovum, Mike was a consultant advising carriers, vendors, and enterprise customers on business development, marketing, and go-to-market strategies. This included the development, introduction, marketing, and sale of data, voice and video enterprise services including advanced managed services. Mike was one of the first published authors to write about ISDN applications for IT personnel (“Mastering ISDN,” 1997).
Mike is a graduate of Loyola Marymount University (BBA and MBA) and Columbia University’s executive management program.